Privacy Policy

Privacy Policy for Be Close To Me Limited

Last Updated: 07th March 2025

This Privacy Policy outlines how Be Close To Me Limited collects, uses, and protects any personal information provided when you interact with our services or visit our website. Be Close To Me Limited is committed to safeguarding your privacy and complying with applicable UK data protection laws.

We encourage you to read this policy carefully to understand how your personal information will be treated. This policy may be updated periodically; please check it regularly to stay informed about any changes.

1. Information We Collect

We may collect personal information in the following ways:

• When you visit our website or sign up for our newsletter.

• When you book a consultation or complete a form for sleep-related services.

• When you communicate with us via email, phone, or other methods.

Types of Personal Information Collected:

• Name, email address, phone number, and home address.

• Payment details (processed securely) and information regarding your child’s sleep history and preferences.

2. How We Use Your Information

We use the information collected for purposes such as:

• Providing, maintaining, and improving our services.

• Processing transactions and managing bookings.

• Responding to enquiries and sending service updates.

• Personalising your experience and improving our website.

• Sending newsletters and marketing materials (with your consent).

• Complying with legal obligations.

3. Data Collection from Cookies and Analytics

Our website may use cookies and similar technologies to collect:

• Communication Data: Emails, contact forms, social media interactions.

• User Data: How you use our website or services.

• Technical Data: IP address, browser type, pages visited, and device information.

• Marketing Data: Preferences for receiving marketing communications.

This information helps us personalise content and improve our services.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

• Trusted third-party service providers assisting with our operations (e.g., IT support).

• Professional advisors (e.g., lawyers, auditors) where required.

• Government authorities to comply with legal obligations.

All third parties must agree to keep your information confidential and use it only as instructed by us. Confidentiality may be breached if safeguarding concerns arise, requiring referrals to the local safeguarding hub.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no transmission over the Internet or electronic storage method is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected. Typically, data is kept for one year. You may request that your data be erased at any time by emailing beclosetome@outlook.com

In some cases, we may anonymise your data for research or statistical purposes, in which case it may be used indefinitely without further notice.

7. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate data.

• Request deletion of your data.

To exercise these rights, contact us at beclosetome@outlook.com. We will respond to all requests promptly, typically within one month.

8. Third-Party Links

Our website may include links to third-party websites. Be Close To Me Limited is not responsible for the privacy practices or content of these sites. Please review their privacy policies.

9. Updates to This Privacy Policy

We may revise this policy periodically. Updates will be posted on our website with a new effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or need to update your information, please contact us at beclosetome@outlook.com

Thank you for trusting Be Close To Me Limited with your family’s sleep needs. Your privacy is our priority.